Supporting Guardsmen and Families from Deployment to Retirement

Story by Andrew R. Smith, Texas Military Department Public Affairs

Soldiers and Airmen attached to guard and reserve elements constantly have to balance military service, a fulltime job, education and family life.  At times this combination of tasks may seem overwhelming.  Fortunately, services exist to assist these hard working service members and their families.  While most of these people know about benefits such as tax free shopping at the Post Exchange and the education benefits of the GI Bill, there exists an entire support system that offers services far beyond those.Citizen soldier for life logo.

The Family Support Services center offers everything from entertainment functions to education classes and benefits workshops so families will be well versed in what benefits they have and how to best use them. 

“Family Support Services offers cradle to grave assistance for guardsmen and civilian employees,” said Shandra Sponsler, Deputy Branch Manager of Family Support Servicer on Camp Mabry. “We offer pretty much everything but pay and MOS training for Soldiers. Even as Soldiers reach retirement age we have programs like resume writing and interviewing classes and the ‘Citizen-Soldier for Life’ program to guide them as they move past the military.”

Citizen-Soldier for Life is an Army National Guard program that offer career readiness support and financial training to National Guard members, their families, veterans and retirees.  They offer events to help those veterans find jobs in the civilian work force as well as professional networking.

The Soldier Support Service Center, located at Camp Mabry, in Austin, also offers services for retired persons, such as issuing new I.D. cards and copies of military records for retirees and dependents. 

Family Support Services also works with many local partners like Hero’s Night Out, Combat Combined Arms, Operation Homefront USA and the YMCA to put on local events to educate service members and families and provide services. Many of these events are aimed at entertaining and providing a sense of community for the children of deployed service members.

“Some of our most useful and most popular services are Tricare healthcare for service members and families, behavioral health counselors and assistance with Veterans Administration benefits,” said Staff Sgt. Jean-Pierre Sanders, noncommissioned officer in charge of Yellow Ribbon programs at the Family Support Services Center.

The Yellow Ribbon program is another major benefit available to veterans that assists with the cost of education at select universities and trade schools.

“One service I would suggest people take advantage of is our Yellow Ribbon events.  At these events we have information about all of our available resources.  Beyond the obvious ones, there some unseen benefits,” said Sanders. “I often see family members of deployed service members meet with other families, share stories and advice and network with one another.  The support they offer each other us something unique and valuable.”

Even organizations like the Army Air Force Exchange (AAFES) who run the Post Exchange (PX) is opened to all active and retired service members as well as 100 percent disabled veterans and families of all eligible groups. PX restraints are open to all. A portion of all AAFES profits go back to troops through donations to Morale and Welfare Recreation Programs.

Many of the support services such as the counseling are available over the phone 24-hours a day year round. Offices are located all over Texas in Austin, Dallas, Houston, Weslaco, Tyler and El Paso.

More information about these services can be found at