Posts in Category: TMD Counseling

Cybersecurity Infrastructure Symposium

Cybersecurity Infrastructure Symposium

The protection of cyber infrastructure has become paramount to the security and well-being of nations. Cyber infrastructure encompasses the vast systems and networks that support our modern way of life, from power grids and water treatment facilities to communication networks and financial systems. These systems are integral to our daily routines, making it imperative to shield them from the ever-growing threats in the digital realm.

Cyber infrastructure faces an array of potential risks, each posing a unique challenge to its security. Three major areas should be a focus for the Texas National Guard and they are as Follows:  Cyber Espionage, Cyber Sabotage and Cyber Terrorism.

  1.   Cyber Espionage: Involves the theft of sensitive information from computer systems. This stolen data can be exploited to harm a country's economy, national security, and its citizens. The theft of classified information is a significant concern.
  2.   Cyber Sabotage: Deliberate acts of damaging or destroying computer systems can have a catastrophic impact on infrastructure. A successful cyber sabotage attack can disrupt essential services, causing widespread chaos.
  3.   Cyber Terrorism: Cyber terrorists employ cyberattacks to achieve political or ideological objectives. Their targets may include critical infrastructure, government services, and businesses, with the potential to disrupt entire regions.

Public awareness and education concerning the best practices concerning cybersecurity reduce the likelihood of successful cyberattacks.

To effectively address these challenges, consider the following:

  •    Training and Education: Ensure that personnel are proficient in cybersecurity best practices and are aware of potential threats and tactics employed by cyber adversaries.
  •    Incident Response: Develop and regularly test incident response plans to minimize downtime and data loss in the event of a cyberattack.
  •    Collaboration: Work closely with federal and state agencies, as well as private sector partners, to share threat intelligence and coordinate responses to cyber threats.
  •    Continuous Monitoring: Implement tools and practices for continuous monitoring of networks and systems to detect and respond to threats in real-time.
  •    Resilience: Focus on building resilience into critical infrastructure to withstand cyberattacks and recover quickly.
  •    Legal Frameworks: Ensure there are appropriate legal frameworks in place to address cyber threats and prosecute cybercriminals effectively.
  •    Public Awareness: Educate the public on cybersecurity risks and best practices to reduce the likelihood of successful cyberattacks.

Cyber awareness and cybersecurity are essential components of the Texas National Guard's mission to protect the state's digital safety and security. By addressing the risks of cyber espionage, cyber sabotage, and cyber terrorism, and by staying vigilant and proactive in their efforts, the Texas National Guard can help safeguarding Texas' digital infrastructure and resources.


Please join us…
Thursday, 10/19/2023 
Bldg. 8, Alamo Room
Camp Mabry 

Supporting Guardsmen and Families from Deployment to Retirement

Story by Andrew R. Smith, Texas Military Department Public Affairs

Soldiers and Airmen attached to guard and reserve elements constantly have to balance military service, a fulltime job, education and family life.  At times this combination of tasks may seem overwhelming.  Fortunately, services exist to assist these hard working service members and their families.  While most of these people know about benefits such as tax free shopping at the Post Exchange and the education benefits of the GI Bill, there exists an entire support system that offers services far beyond those.Citizen soldier for life logo.

The Family Support Services center offers everything from entertainment functions to education classes and benefits workshops so families will be well versed in what benefits they have and how to best use them. 

“Family Support Services offers cradle to grave assistance for guardsmen and civilian employees,” said Shandra Sponsler, Deputy Branch Manager of Family Support Servicer on Camp Mabry. “We offer pretty much everything but pay and MOS training for Soldiers. Even as Soldiers reach retirement age we have programs like resume writing and interviewing classes and the ‘Citizen-Soldier for Life’ program to guide them as they move past the military.”

Citizen-Soldier for Life is an Army National Guard program that offer career readiness support and financial training to National Guard members, their families, veterans and retirees.  They offer events to help those veterans find jobs in the civilian work force as well as professional networking.

The Soldier Support Service Center, located at Camp Mabry, in Austin, also offers services for retired persons, such as issuing new I.D. cards and copies of military records for retirees and dependents. 

Family Support Services also works with many local partners like Hero’s Night Out, Combat Combined Arms, Operation Homefront USA and the YMCA to put on local events to educate service members and families and provide services. Many of these events are aimed at entertaining and providing a sense of community for the children of deployed service members.

“Some of our most useful and most popular services are Tricare healthcare for service members and families, behavioral health counselors and assistance with Veterans Administration benefits,” said Staff Sgt. Jean-Pierre Sanders, noncommissioned officer in charge of Yellow Ribbon programs at the Family Support Services Center.

The Yellow Ribbon program is another major benefit available to veterans that assists with the cost of education at select universities and trade schools.

“One service I would suggest people take advantage of is our Yellow Ribbon events.  At these events we have information about all of our available resources.  Beyond the obvious ones, there some unseen benefits,” said Sanders. “I often see family members of deployed service members meet with other families, share stories and advice and network with one another.  The support they offer each other us something unique and valuable.”

Even organizations like the Army Air Force Exchange (AAFES) who run the Post Exchange (PX) is opened to all active and retired service members as well as 100 percent disabled veterans and families of all eligible groups. PX restraints are open to all. A portion of all AAFES profits go back to troops through donations to Morale and Welfare Recreation Programs.

Many of the support services such as the counseling are available over the phone 24-hours a day year round. Offices are located all over Texas in Austin, Dallas, Houston, Weslaco, Tyler and El Paso.

More information about these services can be found at

Airman weathers storm with resiliency

Story by SSgt Briana Larson and TSgt Lynn M. Means, 136th Airlift Wing, TXANG

Staff Sgt. Williams poses for a photo. (US Army National Guard photo by Staff Sgt. Mark Otte)
Staff Sgt. Williams poses for a photo. (US Army National Guard photo by Staff Sgt. Mark Otte)


“I don’t know what made me make that call,” said Staff Sgt. De’Jon P. Williams, a 136th Airlift Wing photojournalist. “At that moment I told myself to say something. And I did, and I started to get help.”

Williams’ story shows the hope each of us can hold on to when we hit rock bottom, as he has come a long way from that day as a Senior Airman.

“Things had started to crumble,” said Williams. “My car got repossessed, I had just started my first day of school when everyone was called to support the Hurricane Harvey response, and it was then I learned some information in my personal life that tore me apart.”

It wasn’t right away that it all connected, said Williams. He had a mission to do and tried to stay focused. But when it finally hit him, it hit hard.

“It bothered me at the time, but the puzzle pieces hadn’t come together in my head just yet,” said Williams. “I went to cover a medical group that came to help us out in Houston. I don’t know what happened, but my mind just snapped. I lost it – I didn’t know what was going on.”

Williams immediately recognized something was not right, and he needed help.

“I remember flying with the medical group wondering what was going on with myself,” said Williams. “I was in autopilot the whole time, just trying to do my job taking photos. I wasn’t there in the moment – just doing my job with no context in my mind.”

As soon as he returned, he asked his supervisor for help.

“I reached out to Sgt. Overton, and told her I wasn’t doing so well,” said Williams. “I asked to talk to the First Sgt., who then reached out to Ms. Lynn, who was really helpful.”

Kathryn Lynn, the 136th Airlift Wing director of psychological health, was able to connect Williams with the first step in his road to recovery.

“The good thing was that I was proactive when I noticed something wasn’t right with me,” said Williams. “I spent that evening in the hospital. Sgt. Singletary drove me there himself. I knew I wasn’t going to hurt myself, but I couldn’t define this feeling – there were no words for it.”

It was after his initial breaking point when he began to notice small things would trigger him, said Williams. The tiniest things became the biggest stressors because of where he was mentally, as though every other day there was something to mess with him.

“For a couple of months, I only had my motorcycle,” said Williams. “When I was on my bike and it just started raining, those were some of my lowest times. I had to ride through torrential downpours just to get home, hiding under the overpass and waiting for the rain to stop. Sometimes I would sit there and think, ‘Well, if you think you can’t get no lower.’ That bike and I have literally been to hell and back together.”

Then another major event brought his world crashing down.

Staff Sgt. Williams poses for a photo. (US Army National Guard photo by Staff Sgt. Mark Otte)
Staff Sgt. Williams poses for a photo. (US Army National Guard photo by Staff Sgt. Mark Otte)

“My grandmother had two strokes, and without thinking it through, I tried to get as close to home as I can be, which was Phoenix,” said Williams. “But I still had a lease in Texas and had to pay for that lease. I worked and slept at the Phoenix airport and got support from the United Services Organization there. Then I’d make my cot in the corner of the airport and sleep until my shift started the next morning and fly back to Fort Worth for drill. I lived that way for maybe two months.”

But Williams’ support had not ended with that first hospital visit. His mentors include Maj. Theresa Chrystal, the 136th Airlift Wing executive officer, Tech. Sgt. Lynn Means, the non-commissioned officer in charge of Public Affairs, and Tech. Sgt. Kristina Overton, his supervisor.

Williams said a lot of people were aware of his situation and reached out a lot to help him. Because of this, he was able to get counseling sessions every week and had help getting a car. And Maj. Chrystal was there every step of the way with phone calls and text messages.

“Really everyone at some point played a role,” said Williams. “Maj. Chrystal, Sgt. Means, Sgt. Overton – sending encouraging texts and calling, pulling me to the side to see how I’m doing and how they can help. Sometimes I felt singled out, but looking back on it I feel thankful. It was the small things, just knowing that somebody cares.”

The Wingmen who stepped in to help Williams can look back on those days and see how far he has come, attesting to the value of reaching out for help.

“Sgt. Williams is a real-world example of how stepping in and taking care of an Airman can truly change their life,” said Chrystal. “I can’t even explain the joy in my heart when I see the difference in this young man. It’s evident in everything about him that by investing in him and ensuring he had the resources he needed, his life was turned around for the better. It’s what makes me proud to be a leader – to be there to help Airmen make it through those times.”

The struggle doesn’t always end, but Williams found ways to cope, and is once again thriving in his role with the Texas Air National Guard.

“I have my moments even today,” said Williams. “There are still things that I deal with, but I allow myself space to deal with it, and wake up tomorrow with a fresh start. I work out a lot more, I set rules for myself, and I try not to carry burdens and issues.”

Williams has since excelled in a deployed mission, trained the deployed Public Affairs team, and even earned a promotion into the Non-Commissioned Officer corps.

“I am so proud to see how strong and resilient he is,” said Chrystal. “I cannot wait to watch both his life and career as he continues to soar. He is definitely a rescue story in the making!”

Williams looks back at his journey with confidence, thankful for the ones who stepped up, and hoping his story will encourage others to reach out.

“I want other Airmen to know it’s worth it - say something,” said Williams. “Bottling it in isn’t going to do anything but make it worse and you don’t want to find yourself in a position where you feel like you can’t make it out. Just sit with someone, talk to them and let it out for 5 or 10 minutes. It will help. Just say something.”

Mental Fitness

I remember being in elementary and having to take the presidential fitness test.  From elementary to college we are encouraged to maintain a certain level of physical fitness.  Scrolling through Instagram or watching a television commercial you can almost be guaranteed to see a reference to one’s physical health.  But what about mental fitness?  We don’t really see references to maintaining our mental fitness.  Wait, do we even know what mental fitness is?

Mental fitness is basically the ability to emotionally and psychologically meet the demands of our everyday lives.  Just like working out and eating right helps us with our physical fitness there are things we can do to help us with our mental fitness.  Here are few things you can try incorporating into your life to help you maintain or improve your level of mental fitness.

I’m sure you’ve heard of the “runner’s high.”  Exercise releases endorphins, which are those “feel good” hormones.  Exercise also increases the blood flow to your brain which increases the level of oxygen to your brain.  The combination of these two can help you reach a calmer, more relaxed state after your workout.  This can lead to better decision making and less stress in your everyday life.

Use Humor
Speaking of stress, stress can cause an increase of cortisol in your body which can lead you feeling fatigued, angry, and/or irritable.  Using humor to help you handle stressful situations can help reduce your stress level and lower your level of cortisol.  If you enjoyed reading the Sunday comics look some up online, or pick up a newspaper.  Read a funny story or watch a comedy to help you destress.  

Focus on one task at a time
Technology can be fantastic, but it can also mean that we are multitasking more now than ever before.  We may feel that if we are not doing 100 things at a time, then we are wasting our time or not accomplishing “enough.”  This can cause us to feel like we have to go full force at all times but what ends up happening is that we may end up depleting our energy source! Take your time and focus on one thing at a time.  

Pick up a new hobby! Learning something creates new neural pathways in our brains.  Or maybe you have an old hobby that you have neglected and you want to get back into. This can be anything from reading to photography to gardening.  Hobbies help you become task orientated and can help you feel productive.

Reach Out
Life gets tough sometimes.  And sometimes we have to reach out.  Don’t fear reaching out.  Utilize your support system.  Remember that show “Who Wants to Be a Millionaire?” had phone a friend as an option for contestant’s life line.  You can choose to use “phone a friend” to help you cope.  Sometimes just vocalizing your stressors helps you feel better.  You can also reach out to a professional.  Call your counselor and set up an appointment.  Or if you don’t have a counselor, you can call the counseling line (512-782-5069) and speak to someone or set up an appointment.

Hope these five tips can help you on the road to mental fitness.  Just like it’s important to keep our muscles active to keep up with our physical fitness it is just as important to keep our brain active for our mental fitness.

Physical Fitness

By: Ari Penalosa, LPC, LMFT TMD Counselor

The Mind Body Connection
Recent research shows there’s a connection between physical and emotional wellness. So, the next time you hit the running trail, take your dog for a walk, or tend to your garden you’ll be working out more than just your body. The mind body connection is powerful and are often interdependent on each other.
Benefits on Mood and Mental Health:
Did you know that physical exercise helps the release of endorphins, also known as “the feel-good chemicals”, in the brain? Considered natural mood lifters, studies show endorphins are increased through moderate exercise. 
Studies indicate people who exercise regularly have fewer symptoms of depression and anxiety than those who don't.  Similar studies also show moderate intensity exercise can be an effective treatment on its own for mild-to-moderate depression. Exercise has been shown to ease chronic depression by increasing serotonin which helps your brain regulate mood, sleep and appetite.
Individuals that deal with anxiety and depression can find exercise serves as healthy coping strategy by shifting focus to the here and now and helping them take their mind off their worries.

Other positive aspects of physical exercise can be increased energy levels and improved sleep, as well as prevent and improve a number of health problems, including high blood pressure, diabetes, arthritis, and fibromyalgia. It can also serve to increase focus and concentration. For some individuals meeting exercise goals can give them a sense of accomplishment and provide them a boost in self-confidence. 
What does an effective exercise routine look like?
Before starting any kind of exercise regime please make sure to consult with your medical provider.  It’s also important to note that exercise alone cannot serve a replacement for talk therapy or taking psychotropic medications. 
For many the idea of starting an exercise regime might seem tedious and intimidating, even more so for those dealing with depression and anxiety. An effective exercise routine does not have to be time consuming or overly strenuous. In fact, it’s advisable to start slow with realistic exercise goals that will ensure you stick with your fitness regimen. A recent Harvard study showed that running for 15 minutes a day or walking briskly for an hour reduced the risk of major depression.

Points to Consider:
In order to ensure that you’ll stay motivated and consistent with your exercise regime consider the following:
•    Do activities you enjoy or explore new forms of exercise (Zumba, hiking, yoga, or anything that will put a smile on your face and gets your heart rate up).
•    Think about a set time that’s convenient in order to increase the chance that you’ll follow through with your new plan. 
•    Remember to create your exercise plan with your own needs and physical abilities in mind. 
Don’t get discouraged if find it difficult to stick to a new exercise regime. Be honest with yourself and determine what's stopping you from exercising or being physically active. It’s normal to have setbacks and encounter obstacles. Try to reframe exercise from being a chore to more of a lifestyle change. Be kind to yourself and give yourself credit for any effort made towards this new journey into a more active lifestyle. Your mind and body will thank you for it. 

Healthy Coping

“Coping refers to the human behavioral process for dealing with demands,both internal or external, in situations that are perceived as threats.”

Sometimes we need to cope with things that happen to us, and other times we must cope with things that happen within us. Some events may require us to deal with both internal and external demands. In moments like these, it’s important to have techniques that help you to re-center and move toward a state of calm. 

What does healthy coping look like?

Healthy coping strategies accelerate a return to calm. Building personal go-to coping techniques that are effective for you will help you to create a foundation of mental fitness. Like just about all things related to the psyche, coping skills sound simple — and they are. But just because they’re simple does not mean that they’re easy. 

The following three steps may help you develop your personal coping techniques: 

1. Establish strategies that are effective for you. Identify how you best cope and practice strategies for calm when you’re in an average state of mind.
2. Recognize that coping strategies are not one-size-fits-all. Mental fitness, just like physical fitness, requires a personalized approach. Try different coping strategies, examine the possibilities, eliminate those that are not effective for you, and give those strategies that have potential a genuine try.
3. When you find a strategy that works, practice it regularly. The goal here is for healthy coping to become your first inclination when chaos rears its head.

The Mental Health Wellness Week website describes the following as healthy coping skills:
•    Practicing meditation and relaxation techniques;
•    Having time to yourself;
•    Engaging in physical activity or exercise; 
•    Reading;
•    Spending time with friends;
•    Finding humor;
•    Spending time on your hobbies;
•    Engaging in spirituality;
•    Spending quality time with your pets;
•    Getting a good night’s sleep;
•    Eating healthy.

There are nearly infinite ways to cope with situations that you may be experiencing, it’s simply a matter of finding which ones work for you, and in which situations they are most effective.
Cynthia M. Reyes, MA, LPC
Texas Military Department Counseling Program
Counseling Line 512-782-5069

What it means to be a friend

Webster defines a friend as a person who has a strong liking for and trust in another, or a person who is not an enemy. There are a number of different types of friends in our lives; some we call and speak to every day and share all details with, some we met in school or college, friends that we only speak and hang out with at work, and for those of us in the military we have battle buddies who can eventually turn into family. 

When I served in the military I was a 12C, that’s a bridge-crew engineer, and our unit only had four females total. When we were finally deployed in 2009 we got attached to a CAV unit where once again, each unit only had four females. You could imagine that we took the term “battle buddies” to a whole new level. Being deployed with a bunch of men naturally brought us together, despite the number of fights we had, we always knew we would have each other’s back. Once we returned home, we all went our separate ways but somehow we managed to still keep in contact and check in with each other every once in a while. In 2014, we got word that one of our battle buddies had committed suicide. I know that each of our first thoughts were “What could I have done to prevent this?”, “Could I have been a better friend?” It’s no secret that suicide is high in the military, current numbers show that in 2018 we had a total of 321 active-duty members who took their lives, including 57 Marines, 68 Sailors, 58 Airmen, and 138 Soldiers. BEING A FRIEND IS IMPORTANT!

It took me a little over four years to realize that although I am allowed to be upset at the loss of our battle buddy and my friend, that truly there was nothing more that I could have done to save her, and to be honest, I sleep a lot better knowing that I was a good friend to her. So what does being a friend look like? Friendships can look, sound and feel different but for the most part all of them have some of the same characteristics. We want our friendships to include honesty, loyalty, respect, a place where we feel taken care of, where we can build trust, be heard but also listen, share, allowed to receive space but also give space and finally, where we can apologize and forgive. We have the choice of choosing the majority of our friends, and knowing whom to choose as a friend in our personal lives is extremely important. Some military folks we’re given friends who we then choose to continue building a friendship with outside of our military duties. 

If you’re reading this and analyzing some of your relationships thinking, “How can I be a better friend?” I have a few tips for you. First, make plans and make time for others. Call, text or FaceTime more often. EXPRESS GRATITUDE. Remember the little things, be adult enough to talk through arguments, do random acts of kindness, give honest and open advice, be reliable, keep some things private, try new things together, and finally, sometimes JUST LISTEN or PHYSICALLY BE THERE. 

Author: Yulanda Jackson

Effective Communication

Communication is …....

    “The act or process of using words, sounds, behaviors, and signs to express or exchange information” - Merriam-Webster Dictionary

Communication is more than words, it also includes the following:

•    How you say it -  including voice tone
•    Why you say it – intention behind the message
•    When you say it – during an argument, the time of day
•    What you do not say – What you do not say can give a clearer picture of what is going on
•    Your body language – including facial expressions, gestures, and posture

Effective communication is not instinctive, we are not born knowing how to do it. Often we say one thing, and the other person hears something entirely different, causing misunderstandings, frustrations, and conflicts. When communication goes wrong, it can also cause problems in our home, work, and school relationships. For most of us, learning to communicate more effectively requires our gaining several important skills.  We can all learn effective communication.

Effective communication is more than the exchange of information. It is also understanding the emotion and intention behind the information. In addition to clearly conveying a message, we also have to LISTEN in order to gain the full meaning of what is being said, AND ensure that the other person FEELS heard and understood. Effective communication includes four (4) skills:

1.    Engaged listening- is LESS talking, MORE listening! While listening for understanding there should be an attempt to also understand the EMOTIONS the person is trying to convey. When we are really listening, we are engaged with what the person is saying - we will hear the subtle tone in their voice that tells us what they are feeling and will sense their emotion. Engaged listening will make the person feel HEARD and UNDERSTOOD, thereby building a stronger connection. So, you must focus on the person, avoid interrupting or redirecting the conversation, set aside judgment, and provide feedback by paraphrasing what was said.
2.    Non-verbal communication – or body language, includes facial expressions, body movement, gestures, eye contact, voice tone, muscle tension, and breathing. For example, uncrossed arms, an open stance - sitting on the edge of your seat, and maintaining eye contact with the person indicates engagement. It is important to keep cultural differences in mind, be careful of assumptions when a person lets go of eye contact, or briefly crosses their arms. Consider their signals as a whole for understanding. Improving non-verbal communication involves your words matching your body language, standing tall with shoulders back, smiling, maintaining eye contact, and when necessary giving a firm hand shake. You will feel confidant and the other person will be at ease.
3.    Managing stress- When you are calm, you are able to determine if the conversation requires a response, or if the other person's signals indicate that you should not respond. You can manage stress by giving yourself time to think, asking a question, making one point and providing an example, speaking clearly in an even tone, making eye contact, and having open body language. If the conversation gets heated, it is important to remain calm by recognizing when you are becoming stressed. Take a moment to calm down and breathe, bringing your senses into play through sight, sound, touch, taste, or smell. You can take a deep breath, put a mint in your mouth, squeeze a stress ball, or clench and relax your tightening muscles. Humor is also a great way to relieve stress when used appropriately. Be willing to compromise by giving a little and if necessary agree to disagree.
4.    Respectfully asserting yourself means expressing and standing up for yourself while respecting others. It is NOT about being hostile, aggressive, or demanding. Remember, effective communication is always about UNDERSTANDING the other person, not about WINNING the disagreement, or FORCING your opinion on the other person! To improve assertiveness, value yourself, know your needs and wants, express negative thoughts in a positive way, receive feedback in a positive way, and learn to say NO by knowing your limits. Look for alternatives to ensure a positive outcome. Practice assertiveness in less risky situations to build your confidence. YOU CAN DO IT!

Written by
Cheryl A. Scott, LPC
TMD Counselor, Fort Worth, TX



My name is Tracy Keating Ward.  I am one of the therapists with the Texas Military Department.  I have been asked to write a “blog” on forgiveness. Looking back on my career of 22 years as a therapist I have worked in many places:  prisons, probation offices, parole offices, pain clinics and here at Camp Mabry.  What I have learned in the area of “forgiveness” is that FORGIVENESS IS THE BEST MEDICINE.  

    As I see it, Forgiveness comes in many forms.  There is offering forgiveness to those who have hurt you.  There is requesting forgiveness from those you have hurt.  There is requesting forgiveness from your Higher Power.  And last, but not least, there is forgiveness for yourself. One thing I do know is that we all make mistakes.  These mistakes hurt others.  These mistakes also can be the agent to bring about change and healing.

    Years ago, when I worked in the criminal justice arena, all my clients were convicted felons.  One day I heard a young chaplain speaking to a group of my clients.  He started his talk by saying, “Hello Brothers.”  This was such a compassionate kind and totally unexpected greeting.  These men looked at themselves as the worse of the worse.  For a chaplain to refer to them with the sincere greeting of “Brothers” made a huge difference.  As the chaplain talked he referred to self responsibility and said something I have never forgotten.  He said, “When you offended, you offended against your own self.”  HUH?  For a moment I thought he meant to say… “When you offended, you offended against your victim, your family, and your community.”  Hurt themselves?  How?  How is this true?  I had never had this thought or spent anytime in therapy sessions looking at how their actions had impacted their own self.  I had completely left my client’s healing out of the equation.  The chaplain continued by saying that each time we hurt someone we hurt our own soul.  What an interesting concept.  We have to be held responsible for how we treat ourselves, not just others.  WE EACH MATTER.

    My next place of employment was a Pain Clinic.  I saw 6-8 clients a day who suffered from various degrees of chronic pain.  Research states that 70 to 80 percent of all people who suffer from chronic pain have an unresolved traumatic event in their past.  I witness each day how people’s anger, sadness, fear, and resentment all impeded their desire to forgive and their bodies just did not heal.  I also witness people choosing to forgive those that hurt them (many times these were family members who were suppose to love and protect them) and then close the door on the past.  They did not deny that the trauma occurred or that they were not hurt.  Just the opposite.  They chose to accept that they were hurt (abused), that it happened in the past, that they no longer wanted to spend anymore of the present time concentrating on the trauma and that they forgave the person by “wishing them well and wishing them no harm” (a version of agape love or the love you give to your neighbor).  Many were people of faith and they made the decision to let their Higher Power be the True Judge of the situation.  As for themselves, they chose to give up their desire for vengeance and with it the anger and resentment that accompanied it. I saw these client’s pain reduce, their bodies heal, and their mind’s become still and peaceful.  Sometimes we don’t even realize how much of TODAY we lose by reliving the ugly events of yesterday.  

    Now working with soldiers I experience another type of struggle with forgiveness.  Forgiving yourself.  Soldiers tend to forgive others much easier than they forgive themselves.  That may be due to the fact that they have a higher level of standard for themselves than they do for others.  By the time a soldier comes to a therapy session with me he/she has usually struggled with their own guilt and shame for a while, even to the point of suicide.  I love to share with the soldiers the following quote:

    We think that we feel regret about a mistake then ask for forgiveness, when actually the forgiveness has already been sent, that is why we feel the regret. 
Sufi Saint 

    I love this quote because it brings so much relief and so much grace.  Within minutes many of the soldier’s eyes tear up.  There is mercy in the quote because for many they had thought they had committed the “unforgivable sin.”  That thought leads to depression, separation, and hopelessness.  Forgiveness of yourself leads to healing. 

    So in conclusion, here is what I have learned about Forgiveness from my best clients.

•    Forgiveness is the best medicine… and it is free, no prescription needed.
•    All of us have made mistakes and need to request forgiveness sometime in our lives.
•    We have a responsibility to care for ourselves and when we offend against others we offend against ourselves and need to forgive ourselves too. 
•    You cannot fool the body.  It won’t heal when it is angry, resentful, fearful or sad. 
•    Forgiveness brings tremendous healing for our body, mind and soul.
•    If all possible, forgive then shut the door to the past.  Doing so will make room to enjoy the present.

If you want to discuss more about the Healing Aspects of Forgiveness talk to a therapist, chaplain, or your spiritual leader.  What do you have to lose, except a lot of pain.


Tracy K. Ward, LPC-S

Managing Conflict in Relationships

Do not think of knocking out another person's brains because he differs in opinion from you. It would be as rational to knock yourself on the head because you differ from yourself ten years ago.
-Horace Mann

Drs. John and Julie Gottman are famous marriage researchers in the world of psychology and therapy. Both doctors have put in over four decades of research into the topic of relationships, marriage, conflict, and more. 

Conflict in relationships can leave a person feeling inept, frustrated, and angry. 
 “Dr. John Gottman’s Six Skills of Conflict Management” are helpful tools when dealing with conflict. They are outlined below.

1. Soften Startup
•    How an individual starts a discussion in the first few moments will make a difference on how the conflict will end. 
•    Ask yourself if you can be in a comfortable place when having your discussion.
•    If the conflict will be about a particularly inflammatory topic find some place relatively safe or neutral for the both of you. For example, don’t talk about money in your bedroom.  
•    When communicating in relationships, it is important to not attack, or blame the other individual. Try to communicate in the way that you would like to also be communicated with by the other person.   

2. Accept Influence
•    A person’s approach makes a significant impact on the outcome of the argument. Being able to try to see the circumstance from the other’s person perspective may help diffuse the conflict. 
•    Give your partner your full attention. Turn off or put down any distracting technology. Lean in towards your partner a little bit. Let your body language send a message of connection – especially if you are concerned that the topic may create distance initially.
•    Don’t interrupt! Stay focused, attentive, and connected. Even if you don’t particularly like or simply don’t agree with what is being said. Hang in there and keep your focus on the overarching goal of honest communication – a better relationship.

3. Make Effective Repairs During the Conflict
•    Make statements that start with these aspects in mind.
•    “I feel…scared/insulted/like you don’t understand.” 
•    “I need to calm down.”
•    “Let me try again.”
•    “I want to say this.”
•    “I really messed up.”
•    “I appreciate…”

4. De-escalate
•    Complain instead of blaming your spouse. For example:
•    Blame-“You never do what you say you are going to do.”
•    Complain-“The other day we agreed that this was your responsibility. It still isn’t done and I feel really upset about this.”
•    Blame- “You never do anything with the baby.”
•    Complain- “I feel exhausted and overwhelmed. Can you pick a couple things to do with the baby to help me out?”
•    Reflect back to your partner what you think your partner is saying. Check in with your partner to make sure you are hearing the overall message, not just the words. Say, “What I hear you saying is…” or “If I understand you correctly, than I think you feel…” This lets your partner know that you really care about the message being conveyed and that you are invested in making sure you heard it accurately. 

5. Psychological Soothing of Self and Partner
•    Use “I feel” statements instead of “you.” 
•    “I feel like we should make a budget.”
•    “I feel like you don’t care about me, when you don’t ask me about my day after work.”
•    “I feel like I don’t get your undivided attention when I am talking to you.”
•    Focus on your breathing. Make sure that you are breathing all the way in and all the way out. Breathe into your belly.
•    Stretch your neck, arms, and shoulders when you are feeling yourself getting upset.

6. Compromise 
•    Describe what you see in the situation and ask the other individual to also describe what they see. Continue to do that until you can come to a compromise that makes the both of you satisfied. 
•    If there’s a problem that you are trying to solve, communicate your ideas for solutions with tentativeness. 
•    “Well, perhaps we could try…”
•     “What if I did . . . and you did  . . .” 
•    “I’m stuck. What do you think we need to do next?”
•    Be polite and appreciate. Acknowledge ways that the other person is communicating in a helpful manner. 
•    Conflict does not mean that individuals cannot give compliments or use “please” and “thank you” during the conversation. Remember that being “right” isn’t what is important but becoming a better communicator, feeling validated, and creating a compromise that will help both of you feel heard. 
Improved communication leads to various areas of personal growth
•    Deeper emotional connection
•    Growth in empathy towards others
•    Confidence
•    Active listening skills
•    Get along better with others
•    Better boundaries
•    Ability to approach conflict in a calm manner

My hope is that you can take this information and utilize it in a way that applies to your relationships with friends, family, and significant others. Start small and find what works for you. Don’t be afraid of changing it to make it your own, but continue working on how to develop healthier communication patterns in your own life.