ANNOUNCEMENT:
Effective immediately: Camp Mabry ID Card facility is at limited personnel manning levels due to personnel shortfalls, likely creating longer than normal wait times. Shortages expected through October.
Effective 1 March 2024, the Camp Mabry ID Card office will begin offering appointments on Tuesdays and Thursdays. Walk-in are still welcome, but customers with appointments will be priority on these days. Please visit https://idco.dmdc.osd.mil/idco/locator to make an appointment with us. Enter “Austin, TX” for the location and select “AG HQ TEXAS” to view and reserve available appointments.
Service Members (SMs) / Sponsors with a CAC or DS login can utilize the ID Card Office Online (IDCO) to request renewals of USIDs for themselves and their existing DEERS Dependents effective immediately at https://idco.dmdc.osd.mil/idco/ . Click here for FAQ.
The Defense Enrollment and Eligibility Reporting System (DEERS) database and the Real-Time Automated Personnel Identification System (RAPIDS) client application were developed to provide a means of gathering and storing personnel and benefits eligibility information for Department of Defense (DoD) employees and dependents including military members, civilian employees, contractors, and more.
All dependents being issued an ID card must be present and have:
* If you're using foreign documents, they must be translated into English, certified, and notarized.
* All step-children require the above documents, plus the original or certified copy of the marriage license.
Austin (Camp Mabry) 2200 W 35th St. Austin Tx, 78703 512-782-6841 (Opt. 1)
Open Monday to Friday, 0800-1600
Lubbock 301 E. Regis St. Lubbock Tx, 79403 806-765-6881 (Ext. 7)
Brownwood 5601 FM 45 S. Brownwood Tx, 76801 325-646-0159 (Opt. 6)
NOTE: DEERS & ID Card locations are no longer able to update orders. DMDC Has implemented a RAPIDS lockdown, requiring Units to input all orders in order for DEERS entitlements to be updated.
Service members can update their information and beneficiaries online at DMDC.
Find a RAPIDS/ID Card Facility near you.
DoD DEERS Enrollment and ID Card Issuance Requirements
DoD List of Acceptable Documents
Provide Customer Feedback here.
Online Uniform Services Identification (USID)