Effective immediately:
Important Notice Regarding Walk-In ID/DEERS Services
Due to high daily volume and limited staff capacity, walk-in availability is strictly limited and NOT guaranteed.
- Walk-in sign-ups are processed on a first-come, first-served basis and will close immediately once our daily maximum capacity is reached.
- To guarantee you are seen, we strongly recommend scheduling an appointment in advance via the RAPIDS Appointment Scheduler.
Camp Mabry ID Card facility is at limited personnel manning levels due to personnel shortfalls, likely creating longer than normal wait times.
The Camp Mabry ID Card office offers appointments Tuesdays through Fridays. Walk-ins are still available on Mondays. Please visit https://idco.dmdc.osd.mil/idco/locator to make an appointment with us. Enter “Austin, TX” for the location and select “AG HQ TEXAS” to view and reserve available appointments.
Service Members (SMs) / Sponsors with a CAC or DS login can utilize the ID Card Office Online (IDCO) to request renewals of USIDs for themselves and their existing DEERS Dependents effective immediately at https://idco.dmdc.osd.mil/idco/ . Click here for FAQ.